Join our Auckland whānau

Become a corrections officer today

We're looking for new team members who can help support us with our kaupapa at our three sites in Tāmaki Makaurau (Auckland).  

Frontline staff photos

About the role

Corrections officers (Āpiha Whare Herehere) spend much of their time working in their unit with offenders and can have a huge impact on influencing change through their day to day interaction.

Working rostered shifts (across a 24/7 pattern including weekends and public holidays), corrections officers work in a variety of areas within the prison and carry out the daily routines relevant to the unit they are in. They lock and unlock offenders, escort them to work training, education programmes, the health centre and outside the prison to court.

Skills we look for

 We are looking for people who:

  • are good at communicating with a range of people, including offenders and their whānau
  • are positive roles models & interested in helping others
  • have personal leadership skills
  • are critical thinkers
  • have high integrity and are able to work well under pressure
  • are team players, dependable and honest
  • are observant, alert and accurate.

Āpiha Whare Herehere come from a wide variety of backgrounds; from trades and farming to office jobs, retail, teaching and social agencies – so your experience could be just what we are looking for!

Learn more about role  Apply now

About our sites

Auckland Region Women's Corrections Facility (ARWCF)

ARWCF is situated in Wiri, south of Tāmaki Makaurau (Auckland), and has approximately 300 staff. ARWCF is committed to delivering services aligned with the Ara Poutama’s Women’s Strategy. This strategy supports the need for a different approach to the women prisoners, who enter Ara Poutama Aotearoa’s care.  The three focus areas of the strategy underpin the Department’s actions across the site and are as follows:

• Providing the women with culturally appropriate interventions and services that meet the women’s unique risks and needs 

• Supporting and empowering the women prisoners with trauma- informed programmes 

• Supporting the women in a way that reflects the importance of relationships to women.

Auckland Prison

Auckland Prison, located at Paremoremo, accommodates 680 male prisoners and is New Zealand’s only specialist facility for maximum- and high-security male prisoners. The prison is located on Auckland's North Shore, employs approximately 350 staff, and is part of the Department of Corrections Northern Region. The original part of the prison, East Division, was built more than 50 years ago, and opened in 1968. Over the years, the division proved no longer fit for the delivery of modern and safe custodial and rehabilitation services, and was replaced with a new $300 million facility, which was opened on 13 July 2018. The new, fit-for-purpose building with improved safety and security measures, houses 260 prisoners. The design of the units enables unit staff to electronically control movements and allows prisoners to have more time out of their cells in a safer environment. Each unit has health services for daily health needs including visits by doctors, reducing prisoner movements around the facility or to external providers. Auckland West division was added in 1981 to house high security male prisoners to relieve overcrowding at other facilities, in particular the old Mount Eden Prison. Auckland Prison also has a minimum-security work release unit, two special treatment units for child sex offenders, a pre-release unit, and drug treatment unit.

Mount Eden Corrections Facility

Mount Eden Corrections Facility (MECF) was established in 2011 and is situated at the base of Maungawhau (Mount Eden) in Tāmaki Makaurau Auckland in the ancestral area of the Ngāti Whātua iwi.

The prison is a male remand facility with a total capacity of 1286 beds. This total includes 240 beds in a new accommodation building that was opened in late 2019. The prison has 13 accommodation units and two special units: the Lima Recovery Unit and the Bravo First Night Suite.

MECF houses 11 per cent of the national prisoner population, supported by a combined custodial and non-custodial team of staff totalling over 550. The prison is the busiest in Aotearoa (New Zealand) regarding prisoner movements.

MECF facilitates approximately 32,000 movements annually, which comprises court movements, transfers, receptions, releases, and escorts. MECF provides culturally appropriate opportunities and spaces for the men in prison to engage in various programmes and initiatives, including Dynamics of Whanaungatanga, Pasifika Identity Programme, and support by Fautua Pasifika, as well as education and learning opportunities, physical exercise, and spiritual growth. Employment for prisoners is being provided in the laundry and kitchen industries.

MECF staff are represented in the Corrections’ Inclusion and Diversity Council and several cultural networks exist on-site. A site Welfare Officer provides mental health and wellbeing support to staff.

  Apply now

Meet our people

We have a diverse range of careers - from officers to educators, psychologists to nurses, IT professionals to project specialists. 

Read stories from some of our team about their mahi and what drives them.

Rhys - Corrections officer

After working in cash transit security, Rhys was looking for a change. A friend encouraged him to apply for a role as a corrections officer.

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Thamin - Corrections Officer

As-Salaam-Alaikum, everyone. My name is Tahmin Islam and I am a Corrections Officer. I joined Ara Poutama Aotearoa at the beginning of 2020.

Read more

Corinne - Residential Manager

Talofa lava everyone, my name is Corinne Ola and I am a Residential Manager overseeing three low-security units.

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Rhiannon - Senior Corrections Officer

Working as a tutor at an education provider, Rhiannon supported young people to improve their education, training and employment prospects. This gave her a good grounding and the skills needed for her role.

Read more

Apply now