Support pathways to change
Case managers (Kaiwhakahaere Kēhi) work directly with people in prison from the moment they arrive through to their release. Their focus is to help people self-identify a need for change, and to provide opportunities for them to access treatment and programmes at the right time.
Case managers meet with people in prison and seek to understand what they need for their rehabilitation and reintegration back into the community when are released.
They then develop plans for people, matching them with programmes and services that aim to help move them towards an offence-free life.
Collaborative, multi-disciplinary approach
Case managers work with other teams, including probation and custodial staff, to share expertise and work together on an approach. They also work with community organisations, other government agencies and the prisoner’s whānau.
Around 50% of case management involves preparing case notes, risk assessments and reports, giving others working in the justice system important background and insights.
What you need to know
4 weeks annual leave, increasing to 5 weeks after 6 years of service
Salary range of $65,956 to $86,066
Hours of work
A Monday to Friday working week, typically 8am-4pm
Career development and training
20 weeks Pou Arahi Iho (Case Management initial learning pathway)
Progression opportunities to Practice Leader, Principal Case Manager, management and advisory positions
Skills and experience
Ability to motivate others, critical thinker, collaborative, writing skills, cultural competency
Background in rehabilitative services, social work, psychology or a related discipline is desirable
Primarily based at a dedicated prison site, with some community engagement
Apply now, change tomorrow
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Read stories from our case management team.
One of the questions that we get asked from applicants is around the differences between some of our key roles - in particular, Case Managers, Probation Officers, and Corrections Officers.