Why us

Kotahi anō te kaupapa: ko te oranga o te iwi

There is only one purpose to our work: the wellness and well-being of people

Purpose 1

Improve public safety

Purpose 2

Reduce re-offending

Purpose 3

Reduce the over representation of Māori in correctional facilities


Our five values aren’t just what we believe, they guide us in everything we say and do.


We are unified and focused in our efforts.

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  • We provide opportunities to enhance wellbeing, including mental wellbeing
  • We put the person at the centre of our focus, we listen to their voice and provide opportunities for them to talk and think about their situation, their future and how to get there.
  • We connect spiritually, physically and emotionally with whānau and communities in order to succeed.
  • We celebrate success.


We develop supportive relationships.

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  • We proactively involve whānau/family, the wider community and other professionals and work collaboratively to achieve better outcomes.
  • Whanaungatanga (process to establish engagement and connections between people) is something we do inherently.
  • We engage with people to link them with their whānau and provide a community of support where all opinions are considered and respected.
  • We work as a team and share information to achieve better outcomes.


We care for and respect everyone.

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  • We care for and respect everyone
  • We treat everyone in a humane manner and with respect acknowledging their ethnicity, gender, sexuality and age.
  • We acknowledge and care about the people we work with.
  • We assess needs, target interventions and provide a constructive environment to develop people.
  • We engage and communicate using positive language in order to work effectively with all people.
  • We promote personal responsibility and autonomy.


We are responsive and responsible.

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  • We strive to keep everyone safe every day and take responsibility for our health and safety and for those around us.
  • We provide a safe and validating environment where everyone is supported to participate.
  • We are respectful towards human differences and responsive to individual needs and rights.
  • We consider the physical and emotional safety of those around us in every interaction.


We demonstrate leadership and are accountable.

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  • We provide opportunities for people to develop and have regular conversations.
  • We are transparent when we communicate and explain the rationale for our decisions.
  • We care about everyone's safety and wellbeing, and role model positive behaviour and lead by example.
  • We support people to perform their best and we hold ourselves to account.
  • We act with integrity in all we do.


Partnership and Leadership

We build and maintain authentic relationships

Humanising and healing

Our focus is on the oranga of people


People are a part of the rehabilitation and reintegration journey.

Incorporating a Te Ao Māori worldview

Kaupapa Māori approaches inform our work

Foundations for participation

People can safely reintegrate in to our community

Is New Zealand calling?

New Zealand is a country like no other. We’re different down here, in our little corner of the world. There are endless reasons why people travel near and far to make Aotearoa home.

New Zealand is one of the safest places to live in the world.

Excellent quality of life.

We’re very multicultural.

New Zealand is a safe and friendly environment to raise a family.

With a population of only 5 million, New Zealand isn’t densely populated

We’re one of the least corrupt places in the world

The people are really friendly - you can get an egg from your neighbour

Nature’s literally on your doorstep, from picturesque beaches to the wild untamed wilderness — we have it all.

Our food, wine and cheese is some of the best in the world.

Explore our regional differences

We have four regional offices, 100+ community sites and 18 prisons across the motu — from Te Tai Tokeau in the north to the southern end of Te Wai Pounamu.

Northern Region

From Kaitaia to Auckland, our northern region has over 28 locations including prison sites at Mt Eden, Albany, and Wiri.

Central Region

From Hampton Downs to Taupō, our central region has over 27 locations including prison sites at Spring Hill, Waikera, and Rangipo just south of Turangi.

Lower North Region

From Hawke's Bay to Wellington, our lower north region has over 30 locations including prison sites in Hastings, Whanganui, Palmerston North, and Wellington

Southern Region

From Picton to Invercargill, our southern region has over 31 locations including prison sites in Christchurch, Dunedin and Invercargill.

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